At Stratumi, we offer several secure payment options to provide a smooth and convenient shopping experience. We accept the following methods:
-Credit and Debit Cards: Visa, MasterCard, American Express
-Klarna (Pay in 3 (0% interest, every 30 days), Pay in 30 (0% interest, Pay in full in 30 days), Pay in full
-Apple Pay & Google Pay
-Shop Pay (via Shopify, when available)
-Bank Transfers (for bulk orders – contact us for details)
All payments are processed in British Pounds (GBP).
-Payment is required at the time of purchase.
-No order will be processed or shipped until payment has been received.
-In case of payment refusal or failure, the order will not be validated.
-All prices displayed on Stratumi.com are in British Pounds (GBP).
-Prices are subject to change without notice.
-Applicable taxes and shipping fees (including VAT) are calculated at checkout.
-Stratumi uses SSL encryption and trusted payment gateways to ensure the security of your transactions.
-We never store your credit card or payment information.
-Refunds are processed in accordance with our Return and Refund Policy.
-Any unauthorized chargebacks will be contested. For any issues, please contact us first at: support@stratumi.com.
-Stratumi reserves the right to cancel or suspend any order suspected of fraud or unauthorized activity.
-Additional identity verification may be required for high-value transactions.
This policy does not affect your statutory rights under UK law or EU consumer protection regulations.
Have questions? Contact our customer service team via: https://stratumi.com/pages/contact-us
Company Name: Stratumi
Business Address: 207 Regent Street, Third Floor, Suite 8-200, London, W1B 3HH, UK
Email: support@stratumi.com
Phone: +44 20 4577 1639 (Only accessible from the UK)